Responsible Gambling at Neon54

At Neon54, we believe that gambling should always remain an enjoyable form of entertainment. We are committed to promoting responsible gambling practices and providing our players with the tools they need to stay in control of their gaming experience.

Our Commitment

Neon54 takes player welfare seriously. We strive to create a safe environment where players can enjoy our games without negative consequences. Gambling should never be seen as a way to make money or solve financial problems.

Recognising Problem Gambling

It is important to be aware of warning signs that gambling may be becoming a problem. Ask yourself the following questions:

• Do you spend more money or time gambling than you intended?
• Do you feel restless or irritable when trying to stop gambling?
• Have you tried to win back money you previously lost?
• Has gambling affected your relationships or daily responsibilities?
• Do you borrow money or sell possessions to fund gambling?
• Do you feel the need to gamble with increasing amounts of money?

If you answered yes to any of these questions, we encourage you to consider using our responsible gambling tools or seeking professional support.

Tools Available to Players

Neon54 provides several features to help you manage your gambling activity.

Deposit Limits

You can set daily, weekly, or monthly deposit limits to control how much money you add to your account. These limits can be adjusted at any time, though increases may require a cooling-off period.

Session Time Limits

Set reminders or limits on how long you play during a single session. This helps you keep track of time spent on the platform.

Loss Limits

Establish a maximum amount you are willing to lose within a specific timeframe to prevent excessive spending.

Self-Exclusion

If you need a break from gambling, you can request a self-exclusion period. During this time, your account will be suspended and you will not be able to access any games.

Account Closure

You may request permanent closure of your account at any time by contacting our support team.

Tips for Responsible Gambling

• Set a budget before you start playing and stick to it
• Never chase your losses
• Take regular breaks during gaming sessions
• Do not gamble when under the influence of alcohol or when feeling emotional
• Treat gambling as entertainment, not as a source of income
• Keep track of the time and money you spend gambling

Underage Gambling Prevention

Neon54 strictly prohibits gambling by individuals under the age of 18. We carry out age verification checks to ensure that minors cannot access our platform. We encourage parents and guardians to use parental control software to prevent underage access to gambling websites.

Support Organisations

If you or someone you know is struggling with problem gambling, the following organisations offer free and confidential support:

Contact Us

If you have any questions about responsible gambling or need assistance with any of our player protection tools, please do not hesitate to reach out to our customer support team. We are here to help you enjoy a safe and responsible gaming experience at Neon54.